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Lanterna Consulting Services LLP Privacy Policy

Our contact details:

Lanterna Consulting Services LLP | Address: 128 City Road London EC1V 2NX

e-mail: admin@lanternaconsulting.co.uk

The type of personal information we collect:

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

· E-mail addresses, telephone numbers and service or product interests

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· To enable us to share information with you that you are interested in

· To support us in better tailoring our services to your needs

We use the information that you have given us in order to send you updates on our news and services. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting admin@lanternaconsulting.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored. We keep the contact details you have shared with us for a period of twelve months or until you request that we delete them. We will then dispose your information by erasing your record from our database.

Your data protection rights

Under data protection law, you have rights including:

·  Your right of access - You have the right to ask us for copies of your personal information.

·  Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

·  Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

·  Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

·  Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

·  Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

·  You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at admin@lanternaconsulting.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at data@lanternaconsulting.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk